Customer Care Menu
CUSTOMER
CARE

Technical Support

Did you purchase something from Richters and now need help how to grow or use it? Please use this form to request technical support on products you purchased from Richters. If you have customer service issues with your order, or you want to tell us how we did on your order, please use our "How We Did" Feedback Form instead. If you have general inquiries about Richters or Richters products, then please use our Inquiry Form.

  • You can use this form to request support on any Richters products.
  • We will reply as soon as possible, usually within 1-3 business days.
  • Some questions and answers may be posted in the Q&A section of our website so others may benefit from your experience.
Name
Organization
Address
 
 Daytime Phone
 Fax
 Email
 Customer No. My customer number (please enter it here)
I have one but I don’t remember what it is
 Preferred Method
 of Contact
by email   by phone   by fax    by mail  
 Purchase History I am a first time customer    I am a repeat customer
 Order No. Please enter the order number(s) that this support request applies to
           
 Product What product are you writing about?
 Support
Request
Contact Would you like a technical support representative to contact you?
yes    no


Copyright © 1997-2014 Otto Richter and Sons Limited. All rights reserved.